In our environment we have users running RHEL 8.5 on Lenovo hardware.
We often received a request from a user indicating they cannot apply updates using the Gnome Software due to the error “Sorry, something went wrong: The name :1.1130 was not provided by any .service files”.
To resolve these issues we have users perform the following steps using sudo:
- run command: dnf clean all
- run command: rm -rf /var/cache/dnf
- run command: killall gnome-software ; pkcon refresh force
The error is not strictly related to Red Hat. I was able to locate the same issue being reported on various distros (Arch, Ubuntu, Zorin OS, Fedora).
I did locate an older bugzilla report, but I was unable find anything more recent:
Is this a known Gnome defect?
Is there currently any available information that details why this error is encountered?