I’m having issue where I can’t open the file explorer using the “Places” menu on the taskbar. I can click on the menu and the submenu is opened, but when I choose to open Computer, Home, or other choice, it does nothing. I can open the file explorer normally via “Home” shortcut on the desktop. The GNOME is running version 3.20.2 on SUSE 12 SP4, using RDP to XRDP.
Please let me know if you have any suggestion where to check, or this problem already posted somewhere else.
I hope I didn’t misread the version. I tried to cat the gnome-version.xml and the content is:
I think it would be better if I update the GNOME version (to solve the issue). Do you have any suggestion on link/website on how is the best practice to do GNOME update? I have no experience in handling GNOME before, so any advice is welcomed.
I have tried to create a test VM using similar OS and the bottom taskbar works without any issue. Since the production server (the one that’s having the issue) is owned by my client, I only suggest them to reboot the server. It was 5 days ago, and I haven’t heard any more complaints from them. I assume that fixed the issue.