Engagement GUADEC 2020 Bof notes

The Engagement’s team’s Bof notes from GUADEC 2020

Attendees

  • ClaudioWunder (Engagement Team / Community Manager)
  • KristiProgri
  • CarolineHenriksen
  • BrittYazel
  • Monica Ayhens-Madon
  • RosannaYuen
  • Molly de Blanc (Engagement Team Fan)
  • SriramRamkrishna
  • Ruth Ikegah
  • MelissaWu
  • EvanWelsh
  • FedericoMenaQuintero
  • Regina Nkemchor Adejo
  • JordanPetridis

Agenda

  • Introduction
  • Everyone is great, tired, and doing cool things.<3 (IT’S 8 AM)
  • Topics discussion

Review and action items

Topics:

  • Faces of GNOME
  • Why we’re doing this initiative?
  • What needs to be done?
  • How was to scale up a new social platform (Rocket.chat)
  • How we manage PR/Communities (Reddit, Discourse)
  • How we interact with our Community
  • How we deal with trolls, problems, etc?
  • How we created our Events Platform
  • How we do GSoC
  • What are the challenges?
  • The Moderation Initiative
  • Why is this important?

On-boarding process initiative

  • Metrics CHAOSS
  • What are the goals that engagement team should archive on 2021? Where would you like to see it in 1 year period?
  • Metrics, FAQ, and transparency about internal decisions.
  • Why Maintainers/Developers chose to do A,B,C
  • Why it’s important to publicly announce our technical decisions?
  • GNOME.org Redesign
  • What are we doing?
  • What needs to be done? Content? Design? Etc…

Action Plans

  • Faces of GNOME… What’s next?
  • What should we do to improve the Engagement/Conversion-Rate on our Communities ?
  • What can we do for the GNOME.org redesign?
  • How can we progress with the Moderation Initiative?
  • What are the next steps for the On-boarding Initiative?

Faces of GNOME

  • a face book (not a Facebook)]
  • this should move to faces.gnome.org at some point :slight_smile:
  • Namespace clash with Friends of GNOME (GNOME Faces, GNOMEies?)
  • Can you share the link to Gnomebook? j/k but can you share the link? https://teams.pages.gitlab.gnome.org/Engagement/websites/contributors-index/
  • design work needed
  • Props to @Sri and the Onboarding Initiative!
  • What are criteria for joining?
  • Manually approved and merged
  • Must fit into a category
  • Age minimum
  • Todo: define what counts as a “contribution”
  • Someone needs to make sure things are up-to-date
  • Set a schedule for updating
  • ACTION ITEM: Define qualifications for being listed and the procedure to become listed, Create an Issue on GitLab (@Claudio)

Rocket.chat

  • We love it! Thanks!
  • Technically not “official,” but a lot of IRC use has been deprecated* (* no longer used)
  • Rocket.chat has some nice features. Good job, rocketchat!
  • ACTION ITEM: Help teams state whether they use IRC or rocket.chat for their official communications and/or make a database/list
  • ACTION ITEM: Write a post for the Engagement Blog about communication channels (e.g. rocketchat, discourse, etc)
  • ACTION ITEM: Update the wiki to include list of channels on rocketchat/IRC
  • Might end up being a big project
  • @Monica volunteered to spearhead – tag @madhens on the Gitlab issue
  • Add directory to welcome message to https://chat.gnome.org/directory/channels-
    Announcement that we have moved the official conversation to Rocket chat.

Managing Communities

  • Reddit and Discourse aren’t always easy to moderate, manage, and take care of
  • Is Reddit an official GNOME communication channel? Unknown.
  • If the moderators of reddit leave then it will fall back on staff. Is the time of staff worth it?
  • Unique conversations happen on Reddit, which are valuable; lots of people are there.
  • @federico and the Onboarding Initiative!
  • What are criteria for joining?
  • Manually approved and merged
  • Must fit into a category
  • Age minimum
  • Todo: define what counts as a “contribution”
  • Someone needs to make sure things are up-to-date
  • Set a schedule for updating
    ACTION ITEM:* Define qualifications for being listed and the procedure to become listed, Create an Issue on GitLab (@Claudio)

Rocket.chat

  • We love it! Thanks!
  • Technically not “official,” but a lot of IRC use has been deprecated* (* no longer used)
  • Rocket.chat has some nice features. Good job, rocketchat!
  • ACTION ITEM: help teams state whether they use IRC or rocket.chat for their official communications and/or make a database/list
  • ACTION ITEM: Write a post for the Engagement Blog about communication channels (e.g. rocketchat, discourse, etc)
  • ACTION ITEM: Update the wiki to include list of channels on rocketchat/IRC
  • Might end up being a big project
  • @Monica volunteered to spearhead – tag @madhens on the Gitlab issue
  • Add directory to welcome message to https://chat.gnome.org/directory/channels-
    Announcement that we have moved the official conversation to Rocket chat.

Managing Communities

  • Reddit and Discourse aren’t always easy to moderate, manage, and take care of
  • Is Reddit an official GNOME communication channel? Unknown.
  • If the moderators of reddit leave then it will fall back on staff. Is the time of staff worth it?
  • Unique conversations happen on Reddit, which are valuable; lots of people are there.
  • @Federico provides example of how [[https://www.rust-lang.org/|Rust]] uses it – use it, people participate, when actual issues arise redirect to official GNOME channels

Events platform

  • We now use Indico. Thanks, @Britt et. all
  • Sections/Categories specifically for official events; others exist for meetups, local events, etc

Onboarding Process Initiative

G.O redesign

  • @Bart and @Britt are working on this
  • It’s going to be in WordPress
  • Evan worked on terrifying @ WordPress revamps for a while, so if you ever want to ping me :slight_smile:
  • Yay
  • ACTION ITEM: Set up check-in/update meeting, @Kristi

2021 Planning

  • This will happen at a future meeting
  • ACTION ITEM: Run a poll to schedule meeting time @Kristi
  • Plan working group meetings, and then in the monthly meetings groups will check in with everyone
  • ACTION ITEM: Discuss decision making process and division of labor @Kristi
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