One of our customers observed an issue, he can start gnome session with his user account but in the Gnome user’s menu, the name appears different( which is another user present in the system).
Logged in User - jose.saiz
Name appears on the user menu - manuel.porcel.
We have tried the following things to resolve the issue but it is still unresolved:-
i. Terminate/purge the user’s session and launch a fresh session.
ii. loginctl terminate-user jose.saiz
iii. clean up the user’s home and try from scratch
ps -ef | grep dbus output –
Note :- Both user had same ID in LDAP, but we have updated that and restarted sessions.
now LDAP entries looks like-
• # id jose.saiz
uid=13158(jose.saiz) gid=1001(cmlsusers) groups=1001(cmlsusers)
# id manuel.porcel
uid=12158(manuel.porcel) gid=1001(cmlsusers) groups=1001(cmlsusers)
GNOME Shell 3.28.3