Authentication Popup issue in system settings

Desktop
1

Hi all,I am using ubuntu-22.04 OS.
In system settings we have the Diagnostics option in the privacy category.
In the Diagnostics Problem Reporting option is present, where the system error logs and crash logs will be shared to the Canonical.

The issue what i am facing is when we change the option to manual or automatic.

The system keeps asking for the authentication frequently until the system is rebooted.

I want the authentication popup to be disabled when we set the option to automatic or manual.
If someone faced this issue can you help me in resolving this.

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2

Please ask in the cannonical/ubuntu forums instead

3

Hi! Sadly as Jordan said, you may have more luck with Ubuntu forums here, mostly because version of GNOME Ubuntu 22.04 have isn’t supported upstream since quite some time.

4

Hi @alatiera thank’s for the reply, I will check in ubuntu forums.

5

Hi @alatiera and @tragivictoria,
So we tried something that is working for us.

We have added this rule in the polkit-1 so that Authentication does not occur frequently.

cat >/etc/polkit-1/rules.d/49-whoopsie.rules <<EOL
polkit.addRule(function(action, subject) {
if (action.id == “com.ubuntu.whoopsie.preferences” ||
action.id == “org.freedesktop.apport.report-crash”) {
if (subject.local && subject.active && subject.isInGroup(“sudo”)) {
return polkit.Result.YES;
}
}
});

Now we are not getting the frequent Authentication popup.